Why Kenya Power has scrapped manual applications for new electricity connections

The move, which the state-owned utility firm said takes effect this week, is aimed at improving operational excellence, enhancing customer experience, and ensuring faster processing times for all electricity connection requests.Subsequently,the company will stop receiving manual electricity connection applications at its service centres and banking halls.Get Full Access for Ksh299/WeekUncover the stories others won’t tell. Subscribe now for exclusive accessUnlock the Truth Now 》Unlimited access to all premium contentUninterrupted ad-free browsing experienceMobile-optimized reading experienceWeekly NewslettersMPesa, Airtel Money and Cards acceptedAlready a subscriber?Log in

Subsequently,the company will stop receiving manual electricity connection applications at its service centres and banking halls.Get Full Access for Ksh299/WeekUncover the stories others won’t tell. Subscribe now for exclusive accessUnlock the Truth Now 》Unlimited access to all premium contentUninterrupted ad-free browsing experienceMobile-optimized reading experienceWeekly NewslettersMPesa, Airtel Money and Cards acceptedAlready a subscriber?Log in

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